FAQ With The Maker

Meet the Maker – Timber Handle FAQs

All of our timber handles are crafted by Gerrard in his workshop in the Macedon Ranges. At the recent Design Show, he answered some of your most common questions – and we've compiled them here straight from the source.

Gerrard (Left) showcasing his handles at the Design Show 2025

Do you make large entry pull handles for front doors?

Yes – I had a lot of interest in entry pulls like the Barfold and Hesket Peak but much bigger at the Design Show 2025! We already have the Cadello Crown - Coming Soon! - available in that size and I'm working on expanding that offering.

Can the Cascade be recessed into a cabinet?

Absolutely! This is the purpose of the Cascade handle. It offers a streamline look, and is also great for sliding doors, where a protruding handle is not an option.

Are there colour options available?

While at the moment, we mainly only offer our four main finishes: Raw American Oak, Clear Coated American Oak, Walnut Stained American Oak & Ebony Stained American Oak, I've been experimenting with colours – white, green, blue, red and more. It's exciting to know that there are options beyond just timber tones!

What’s the longest handle length available?

Depending on what profile lengths I have in stock, lengths up to 2m–2.4m are possible. Just get in touch with me*, and I’ll confirm availability before committing.

*Send us a message via the contact form or in the live chat, and we will pop you in contact with Gerrard!

Can I get a custom length?

Yes – most of our timber handles can be custom cut or made to size. It makes our handles very flexible! You can get the perfect size custom to your project requirements.

Are timber handles really that popular?

They are now! While it has taken a while for my passion of Timber handles to grow, at the Design show 2025, I kept hearing comments like “this is all the thing!” It’s really great to see timber handles gaining so much love.

Do you make MDF handles that can be painted?

Yes, I’ve had quite a bit of interest in MDF versions that can be painted to match cabinetry – and we can absolutely do that. Simply contact us today to see if your handle preference is possible.

Do you export to New Zealand or other countries?

Yes, absolutely! Simply select your country at checkout.

Do you really make them yourself?

Yes! I make them all in my workshop in Kyneton. At the Design Show 2025, people were blown away when they realised I actually make each handle myself in the shed in Kyneton. “You mean you make them?” “Yes.” “Actually YOU?” “Yes – me!”

Are you working on any new designs?

Yes, we are always innovating, and experimenting with new designs. I can't wait to see what we come up with next!

Have an idea for us? Make sure to contact us, and we will try and make it a reality.

What if the inserts come loose?

While this is very rare for Touch Handles, we have had this happen a couple of times. Once notified, we replace quickly – and I’ve put better processes in place to stop it happening again.

What if the handle cracks in half?

That issue was raised, at the 2025 Design Show, but it was actually with another brand’s handle someone had. Ours are built strong – no cracking here.

Do you offer different shapes like longer Barfolds?

Yes - someone asked for a 140mm Barfold but longer on the square side, more like an oblong D, at the Design Show 2025. That’s doable – just get in touch.

How do I clean and maintain my timber handles?

Easy – just use a soft cloth and dishwashing detergent. No need for anything fancy.

What coating do you use on the handles?

We use Osmo Wood Wax Finish – it combines natural oils and waxes, making the timber water- and stain-resistant, and really nice to touch. It doesn’t crack or flake and is safe for people, pets and even kids’ toys. It’s also microporous, so the wood can breathe naturally.

What’s the lead time like?

People were shocked (in a good way) when I said our custom orders are usually ready in 2–3 weeks. Most are used to waiting 2–3 months!

Is the timber handle range in stock?

Yes – a lot of people were surprised (and relieved) that we actually keep our timber range in stock. No long waits here!